Privacy Policy

WEBSITE PRIVACY POLICY

The Internet is an amazing tool. It has the power to change the way we live, and we’re starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It’s important to THE HONEYPOT GLASS GALLERY to help our customers retain their privacy when they take advantage of all the Internet has to offer. Our website is https://www.honeypotglass.ca/. It is important that you read our Terms & Conditions as well as this Privacy Policy before using our services.

We believe your business is no one else’s. Your privacy is important to you and to us. So we’ll protect the information you share with us. To protect your privacy THE HONEYPOT GLASS GALLERY follows different principles in accordance with worldwide practices for customer privacy and data protection.

  • θ We won’t sell or give away your name, address, phone number, email address or any other information to anyone who is not involved in fulfilling your orders or services with THE HONEYPOT GLASS GALLERY.
  • θ We’ll use state-of-the-art security measures to protect your information from unauthorized users.

NOTICE

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create an account on the site or when you place an order, request a quote, download free software, enter a contest, order email newsletters or join a limited-access premium site. We use your Personal Information for four primary purposes:

  • θ To make the site easier for you to use by not having to enter information more than once.
  • θ To help you quickly find products, software, services or information.
  • θ To help us create content and deliver products most relevant to you.
  • θ To alert you to changes to an invoice, shipping, billing, product upgrades, special offers, updated information and other new services from THE HONEYPOT GLASS GALLERY.

CONSENT

If you choose not to register or provide personal information, you can still use most of honeypotglass.ca. But you will not be able to access areas that require registration.

If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding THE HONEYPOT GLASS GALLERY products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from THE HONEYPOT GLASS GALLERY.

THE HONEYPOT GLASS GALLERY occasionally allows other companies to offer our registered customers information about their products and services. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties.

ACCESS

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the My Account page. There, you can:

  • θ View and edit personal information you have already given us.
  • θ Sign up for electronic newsletters about our services and products.
  • θ Create an account. Once you create an account, you won’t need to do it again. Wherever you go on honeypotglass.ca, your information stays with you.

SECURITY

THE HONEYPOT GLASS GALLERY has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We guarantee your e-commerce transactions with honeypotglass.ca to be 100% safe and secure. When you place orders or access your personal account information, you’re utilizing secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures, and you must also notify THE HONEYPOT GLASS GALLERY so that we can take further action to prevent future unauthorized use of credit card information and other types of fraud on honeypotglass.ca.

THE HONEYPOT GLASS GALLERY strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in Canada or any other country where THE HONEYPOT GLASS GALLERY, its subsidiaries, affiliates or agents or servers are located.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.

NOTICE TO PARENTS

Parents or guardians: we want to help you guard your children’s privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.

THE HONEYPOT GLASS GALLERY does not publish content that is targeted to children. However, if you are concerned about your children providing THE HONEYPOT GLASS GALLERY any personal information without your consent please contact THE HONEYPOT GLASS GALLERY immediately.

ENFORCEMENT

If for some reason you believe THE HONEYPOT GLASS GALLERY has not adhered to these principles, please notify us by email at sales@honeypotglass.ca, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.

ELECTRONIC PRODUCT REGISTRATION

When you buy and/or install a new product, we may ask you to register your purchase electronically. When you do, we merge your registration information with any information you’ve already left with us (we call that information your personal profile). If you haven’t previously registered with us, we create a personal profile for you from your product registration information. If you ever want to review or update that information, you can visit the My Account section to update your profile information and edit any of the Personal Information in your profile. If you haven’t already created an account, we will ask you to do so. This ensures that only you can access your information.

CUSTOMER PROFILES

As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal account which helps us ensure that only you can access your profile.

When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across honeypotglass.ca, allowing you to use many features of our website, download software, sign up for newsletters, and visit premium sites without having to fill out registration forms with information you’ve already provided. Even if you switch computers, you won’t have to re-register – just use your user account to identify yourself.

What we do with the information you share

When you join us, you provide us with your contact information. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services and products that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don’t use this information again without your permission.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail, email, and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

THE HONEYPOT GLASS GALLERY will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on THE HONEYPOT GLASS GALLERY, VAPOR JEDI INDUSTRIES INC or the site; (b) protect and defend the rights or property of THE HONEYPOT GLASS GALLERY or VAPOR JEDI INDUSTRIES INC. and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of THE HONEYPOT GLASS GALLERY or VAPOR JEDI INDUSTRIES INC., its Websites, or the public.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you use any contact form or chat messenger on our website, this data is collected by the email provider or messaging system that you use. Do not share any private details via these methods, including credit card information, or any information you do not want to share with us or which could cause you or others damages, loss, or harm.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies may last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to track our visitors and site usage, please review Google Analytics privacy policy for more information about what data is collected, how it is used and stored, and how you may be able to opt-out of this type of data collection. Read Google’s policy at this URL: https://policies.google.com/privacy

Who we share your data with

To process your orders and provide you with our online services we are often required to share some of your data with third parties such as payment processors, couriers and shipping companies, in some cases we may need to share some of your data with suppliers. We never share your data unless it is needed to fulfill a service which you requested or access through our website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. Visitors may also be checked by fraud prevention services when placing an order or entering credit card or other sensitive information. This is only for the protection of our own business and to reduce the amount of fraudulent activity attempted on our website.

Your contact information

You can contact us via the contact us page, or by email at sales@honeypotglass.ca. You may also message us on About Us page.

Additional information

How we protect your data

Our website is encrypted with SSL security and our staff are trained to protect any customer data which they gain access to.

What third parties we receive data from

We receive information about you from third parties such as social networking websites, google, fraud prevention services, payment processors, and shipping/delivery companies. We also receive data from advertisement agencies, and review sites.

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site. Review our Cookie Policy for more information about what cookies are and how they are used.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

WooCommerce Services

Data Used: For payments: purchase total, currency, billing information. For taxes: the value of goods in the cart, value of shipping, destination address. For checkout rates: destination address, purchased product IDs, dimensions, weight, and quantities. For shipping labels: customer’s name, address as well as the dimensions, weight, and quantities of purchased products.

Data Synced (?): For payments, we send the purchase total, currency and customer’s billing information to the respective payment processor. Please see the respective third party’s privacy policy for more details. For checkout rates we send the destination ZIP/postal code and purchased product dimensions, weight and quantities to USPS or Canada Post, depending on the service used. For shipping labels we send the customer’s name, address as well as the dimensions, weight, and quantities of purchased products to ShipStation. We also store the purchased shipping labels on our server to make it easy to reprint them and handle support requests.


WordPress.com Secure Sign On

This feature is only accessible to registered users of the site with WordPress.com accounts.

Data Used: User ID (local site and WordPress.com), role (e.g. administrator), email address, username and display name. Additionally, for activity tracking (see below): IP address, WordPress.com user ID, WordPress.com username, WordPress.com-connected site ID and URL, Jetpack version, user agent, visiting URL, referring URL, timestamp of event, browser language, country code.

Activity Tracked: The following usage events are recorded: starting the login process, completing the login process, failing the login process, successfully being redirected after login, and failing to be redirected after login. Several functionality cookies are also set, and these are detailed explicitly in our Cookie documentation.

Data Synced (?): The user ID and role of any user who successfully signed in via this feature.


WordPress.com Stats

Data Used: IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, country code. Important:The site owner does not have access to any of this information via this feature. For example, a site owner can see that a specific post has 285 views, but he/she cannot see which specific users/accounts viewed that post. Stats logs — containing visitor IP addresses and WordPress.com usernames (if available) — are retained by Automattic for 28 days and are used for the sole purpose of powering this feature.

Activity Tracked: Post and page views, video plays (if videos are hosted by WordPress.com), outbound link clicks, referring URLs and search engine terms, and country. When this module is enabled, Jetpack also tracks performance on each page load that includes the Javascript file used for tracking stats. This is exclusively for aggregate performance tracking across Jetpack sites in order to make sure that our plugin and code is not causing performance issues. This includes the tracking of page load times and resource loading duration (image files, Javascript files, CSS files, etc.). The site owner has the ability to force this feature to honor DNT settings of visitors. By default, DNT is currently not honored.


WordPress.com Toolbar

This feature is only accessible to registered users of the site who are also logged in to WordPress.com.

Data Used: Gravatar image URL of the logged-in user in order to display it in the toolbar and the WordPress.com user ID of the logged-in user. Additionally, for activity tracking (detailed below): IP address, WordPress.com user ID, WordPress.com username, WordPress.com-connected site ID and URL, Jetpack version, user agent, visiting URL, referring URL, timestamp of event, browser language, country code.

Activity Tracked: Click actions within the toolbar.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

  • Products you’ve added to the wishlist: we’ll use this to show you and other users your favourite products, and to create targeted email campaigns.
  • Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the store’s staff

We’ll also use cookies to keep track of wishlist contents while you’re browsing our site.

YITH WooCommerce Wishlist

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Wishlist details, such as products added, date of addition, name and privacy settings of your wishlists

Our team members have access to this information to offer you better deals for the products you love.

Payments

We accept payments through PaySafe Merchant Services. When processing payments, some of your data will be passed to PaySafe, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PaySafe Merchant Services Privacy Policy for more details.

Akismet Anti-Spam

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Please click to agree to these terms: 

To request your data be forgotten, please fill out this form:


Data Access Request

Request a copy of the data we have about you. An email will be sent to you with the data after it’s generated.



Forget Data Request

Select what you wish to be forgotten. You’ll be notified by email once it’s done.

Your comments on various posts

Articles & posts written by you

Your user data recorded in database.


Rectify Data Request

Your comments on various posts

Articles & posts written by you

Your user data recorded in database.


Important
This site makes use of cookies which may contain tracking information about visitors. By continuing to browse this site you agree to our use of cookies.